Concierge

Full concierge support in India

Patient-side support for communication, travel coordination, admission, documentation, and follow-up. India Care Coordination — Starting from $899. Hospital and travel costs are separate.

What full concierge typically covers

Hospital communication coordination
Travel and admission planning support
Documentation and checklist guidance
On-ground patient-side support structure (Gujarat base)
Discharge document collection support
Follow-up planning support

On-ground support region

Tonicvia's current on-ground coordination base is in Gujarat (Ahmedabad / Gandhinagar). Hospitals in other Indian cities may be considered case by case depending on the patient's needs, hospital response, travel feasibility and available support arrangements. In cities outside Gujarat, Tonicvia's support is remote coordination unless a local arrangement is confirmed in writing for the case.

Concierge payment is typically 50% before coordination starts and 50% before patient arrival in India. Hospital, hotel, airline, and vendor payments follow those providers' policies.

Clear package ladder — Tonicvia fee separate from hospital cost

Step 1

Free Discovery Call

$0

General process explanation, service suitability discussion, and a basic document checklist. No medical-record review and no hospital recommendation.

Step 2

Independent Hospital Comparison

Current service fee

$199

Case organization, document checklist, 2–3 hospital proposal requests (subject to response), a structured comparison report with estimate inclusions and exclusions, travel-feasibility notes, an open-question list, and one report walkthrough call.

Step 3

India Care Coordination

Current service fee

Starting from $899

Selectable coordination modules: hospital communication, visa documents, airport transfer, accommodation, admission-day support, local non-medical coordinator, discharge documents, follow-up scheduling, and a recovery handover pack.

Tonicvia service fees are always shown separately from hospital billing. Patients pay hospitals directly.

Tonicvia service fees are separate from hospital, doctor, surgery, ICU, medicines, implants, hotel, flights, food, government visa fees, and personal expenses. Patients pay hospitals and third-party providers directly.

Visa guidance and documentation support are included in concierge support, but government visa fees and portal/embassy charges are not included.

Ask about concierge support

Start With a Free Discovery Call

We explain the hospital-comparison process, cost categories, consent requirements, and Tonicvia’s transparent service fee.

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